Mr Play Casino

Welcome Bonus and Promotions

100% up to £200 + 100 Free Spins

Mr Play Casino welcomes new players with a multi-deposit bonus package. On your first deposit of £10 or more, you receive a 100% match bonus up to £200 plus 20 free spins on Starburst. The bonus continues with 40 free spins on Book of Dead on your second deposit (minimum £20), and another 40 free spins on Starburst on your third deposit (minimum £20). All free spins are credited to specific slots and must be used within 24 hours of being issued.

Wagering

35x bonus amount and 35x on free spin winnings. Unused free spins expire after 24 hours. Full wagering requirements must be completed before withdrawal.

Min deposit for bonus

£10

Max cashout

None specified

Wagering and Bonus Terms

Wagering friendliness: 7.5/10

The welcome bonus carries a 35x wagering requirement on both the bonus amount and free spin winnings, which is industry-standard. Key restrictions include a maximum bet limit while wagering (typically £5 per spin), and different game types contribute differently towards clearing the wagering requirement. Slots contribute 100%, while table games and live casino contribute significantly less or are excluded. Players have a reasonable timeframe to complete wagering, though unused free spins expire within 24 hours of issue. The terms are clearly presented and transparent compared to many competitors.

Games and Software Providers

Payments and Payout Speed

Minimum deposit

£10

Minimum withdrawal

£10

Maximum withdrawal

£5,000 per transaction

Mr Play Casino supports standard UK payment methods including Visa, Mastercard, PayPal, Trustly, Paysafecard, and bank transfers. Deposits are processed instantly for all e-wallet and card methods. Withdrawals are typically processed within 24-48 hours for e-wallets like PayPal and Trustly, while card withdrawals may take 3-5 business days. There are no fees charged by the casino for deposits or withdrawals, though payment providers may apply their own charges. The minimum withdrawal is £10, with a maximum of £5,000 per transaction, which may require multiple withdrawals for larger wins.

Mobile Experience

Mr Play Casino is fully optimized for mobile play through a responsive browser-based platform. The mobile site mirrors the desktop experience with easy navigation, quick load times, and full access to the complete game library. All slots and live casino games function smoothly on iOS and Android devices without requiring a download. Touch controls are well-implemented, and the cashier and account management features work seamlessly on smaller screens.

App availability: Browser-only, no dedicated app required

Safety, Licence and Fair Play

Licence

UK Gambling Commission (UKGC), Malta Gaming Authority (MGA)

Licence number

UKGC Licence Number available on site footer

Mr Play Casino provides comprehensive responsible gambling tools easily accessible from the account settings. Players can set daily, weekly, or monthly deposit limits, loss limits, and session time limits. Reality check reminders can be configured to pop up at set intervals during play. The platform also offers timeout periods (24 hours to 6 weeks) and permanent self-exclusion options. Links to GamStop, BeGambleAware, and other support organizations are prominently displayed throughout the site.

Customer Support

Channels

24/7 Live Chat, Email Support, FAQ Section

Support hours

Live chat available 24/7, email responses within 24 hours

Customer support at Mr Play Casino is reliable and accessible. The 24/7 live chat feature connects players with knowledgeable agents typically within 1-2 minutes. Responses are helpful and professional, covering account queries, payment issues, and bonus terms. Email support is available for less urgent matters, with responses usually received within 12-24 hours. The FAQ section is well-organized and covers common questions about bonuses, payments, and account verification.

Player Feedback

Average user rating: 8.0/10

Player feedback for Mr Play Casino is generally positive, with users praising the fast withdrawal times for e-wallet methods and the straightforward bonus terms. The game selection receives consistent praise, particularly the range of popular slots. Common complaints include occasional delays during peak verification periods and the 24-hour expiry on free spins, which some players find restrictive. Overall, players appreciate the transparent approach and reliable payouts.